Legal Document

eg888 Terms and Conditions

Please read the full terms and conditions carefully before using this platform. By registering, you agree to be bound by these terms.

Last Updated: January 2026
Important Notice: These terms and conditions form a legal agreement between the eg888 platform and the user. By registering or accessing the platform, you automatically consent to these terms. If you do not agree with any term, please refrain from using the platform.

1. General Terms

eg888 is an online entertainment gaming platform that provides slot games, cricket betting, fishing games, live casino, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") apply to all services, products, and activities of the eg888 platform.

1.1 Scope of Terms

These Terms apply to all of the following:

  • Creating and managing an account on the eg888 platform
  • Participating in any game or betting activity
  • Deposits, withdrawals, and any financial transactions
  • Claiming bonuses, promotions, and VIP benefits
  • Contacting customer service or the support centre
  • Viewing or using any content on the platform

1.2 Applicable Law

The applicable law and jurisdiction for the interpretation and enforcement of these Terms will be determined by eg888. Any disputes or unresolved matters will be handled through negotiation.

2. Account Registration

A valid account registration is required to participate on eg888. You must provide accurate and complete information during the registration process.

2.1 Registration Requirements

  • Each individual may open only one account. Multiple accounts for the same person are strictly prohibited.
  • All information provided when creating an account — name, date of birth, mobile number — must be completely truthful and accurate.
  • It is the user's responsibility to keep the account password fully confidential. The password must not be shared with any third party.
  • Any suspicious activity or unauthorised access to the account must be reported to eg888 support immediately.
  • Accounts are non-transferable and must not be made available for use by third parties.
Identity Verification: eg888 may request documents for identity verification at any time. Failure to provide the required documents may result in the account being suspended or closed.

2.2 Account Security

You are solely responsible for all activity on your account, whether carried out by you or anyone else. eg888 will never ask for your password, PIN, or bank details. Any such request is fraudulent and should be reported to the support team immediately.

3. Eligibility and Age Requirements

The eg888 platform is for individuals aged 21 or older only. Use of the platform by anyone under age is strictly prohibited.

3.1 Eligibility Criteria

  • You must be at least 21 years of age.
  • Use of the platform must be lawful under the local laws of your current location.
  • Gaming activities must be conducted using your own funds — using borrowed money or funds from third parties is prohibited.
  • Participation must be of sound mind and entirely voluntary.
  • Your account must not have been previously closed or banned by eg888.

4. Deposits and Withdrawals

Deposits and withdrawals on the eg888 platform can be made via bKash, Nagad, Rocket, and Upay. All financial transactions are secured by SSL encryption.

4.1 Deposit Terms

4.2 Withdrawal Terms

4.3 Anti-Money Laundering

eg888 is committed to preventing money laundering. Any unusual or suspicious financial activity will be reported to the relevant authorities. Users must not conduct transactions using any illegal funds or sources.

5. Bonuses and Promotions

eg888 regularly offers various bonuses and promotional offers. Each bonus has specific terms and conditions that must be followed.

5.1 Welcome Bonus

5.2 VIP Program

eg888's VIP program has five tiers. Moving to a higher tier unlocks more benefits:

5.3 General Bonus Terms

  • Bonuses are only usable within a set validity period — they are automatically cancelled upon expiry.
  • Claiming bonuses using multiple accounts is strictly prohibited.
  • eg888 reserves the right to modify or cancel any promotional offer at any time.
  • If bonus abuse is found, the account may be cancelled.

6. Gaming Rules

All users must follow the gaming rules below when participating on eg888. These rules are in place to ensure a fair and enjoyable environment for everyone.

6.1 Fair Play Policy

6.2 Game Results

  • All game results are final and cannot be changed, unless a technical error is proven.
  • If a game is incomplete due to a technical error, eg888 will provide a fair resolution for that game.
  • Game results may be affected by server issues or disconnections — in such cases, eg888's decision is final.
  • Betting limits are set and must be adhered to.

6.3 Betting Rules

For sports betting (cricket, football, etc.), the outcome of a bet depends on the official result of the relevant event. The same betting rules apply across all tournaments including BPL, IPL, and the T20 World Cup. If a match is cancelled or abandoned, eg888's established policy will apply.

7. Prohibited Activities

The following activities are strictly prohibited to protect the integrity of the eg888 platform and the interests of all users:

Consequences: If evidence is found of involvement in any of the prohibited activities above, the account will be immediately and permanently closed, and all deposited funds and bonuses may be forfeited.

8. Account Suspension and Closure

8.1 Suspension by eg888

eg888 may temporarily or permanently close any account without prior notice in the following circumstances:

  • Any violation of these Terms.
  • Suspicious or fraudulent activity.
  • Failure to complete identity verification or provision of false information.
  • Operating multiple accounts.
  • Suspicion of money laundering.
  • Account remaining inactive for an extended period of time.

8.2 Closed by User

You can close your account at any time. To do so, contact our 24/7 live chat support or email us at [email protected]. Any valid funds should be withdrawn before closing the account.

8.3 Appeal Against Suspension

If you believe your account has been suspended by mistake, please contact us at [email protected]. Our team will review the matter within a reasonable timeframe.

9. Privacy & Data Protection

eg888 places the highest importance on protecting users' personal information. We keep all data secure using SSL encryption technology.

For more details, please read our Privacy Policy.

10. Limitation of Liability

To the extent permitted by applicable law, eg888 bears no responsibility for the following:

Notice: eg888 is an entertainment platform. Gaming activities carry financial risk. Users participate at their own responsibility.

11. Responsible Gaming

eg888 gives the highest priority to responsible gaming. We believe gaming is a means of entertainment, not a financial solution.

If you feel your gaming habits are getting out of control, contact our 24/7 live chat support immediately. We can assist you with self-exclusion or setting betting limits.

To learn more, please read our Responsible Gaming page.

12. Changes to Terms & Final Provisions

12.1 Notice of Changes

eg888 may update these terms and conditions at any time. A notice will be posted on the platform for important changes. If you continue using the platform after a change, you will be considered to have agreed to that change.

12.2 Entire Agreement

These terms and conditions constitute the entire agreement between eg888 and the user, and replace any prior oral or written understandings.

12.3 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, that part will be removed and the remaining terms will remain fully in effect.

Contact: If you have any questions or complaints about these terms and conditions, please contact us via our 24/7 live chat or at [email protected]. Our support team provides assistance entirely in Bengali.

See also: About Us · Privacy Policy · Responsible Gaming · FAQ